More from "Break all the rules"

It's not hard to guess why the following paragraph resonated with me...

"The manager role is the 'catalyst' role. As with all catalysts, the manager's function is to speed up the reaction between two substances, thus creating the desired end product. Specifically, the manager creates performance in each employee by speeding up the reaction between the employee's talents and the company's goals, and between the employees talents and the customers' needs. When hundreds of managers play this role well, the company becomes strong, one employee at a time." - First, Break All the Rules