The timing then was appropriate, and perhaps providential, for my starting in tonight on the book "First, break all the rules - What the world's greatest managers do differently". In the introduction, an interview with a very successful restaurant manager is recounted in which he shares a few helpful management tips he has picked up during his 15-year career. All of the tips were insightful; one struck a particular chord...
"And especially important: Never pass the buck. Never say, 'I think this is a crazy idea, but corporate insists.' Passing the buck may make your little world easy, but the organism as a whole, sorry, the organization as a whole, will be weakened. So in the long run, you are actually making your life worse."